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Christopher Tan
Senior Correspondent
More buck for the bang
April 20, 2009 Monday, 05:59 PM
Christopher Tan says drivers are partly to blame for rising insurance premiums.
FACT No 1: In a rear-ender accident, the vehicle behind is almost always at fault. Fact No 2: Minor injuries such as whiplash and sprains are almost impossible to prove. Orthopaedic surgen Dr Tan Jee Lim observes that even MRI (magnetic resonance imaging) can only pick up soft tissue injuries in the early stages. “In cases older than three weeks, MRI is not very effective,” he says. “However, a negative MRI cannot rule out a whiplash injury.” Fact No 3: Armed with Fact 1 and 2, unscrupulous motorists are making money from insurance claims, working knowingly or unknowlingly with parties that may or may not include workshops, lawyers and doctors. Fact No 3 is of course difficult to prove. It requires lots of time and effort on the part of an insurance company and the aggrieved policyholder to pursue a suspected case of abuse to the end. Most parties will simply settle the claim, after a bit of bargaining. At the end of the day, policyholders will collectively shoulder the cost of such claims. On the other side of the coin, some insurers tend to drag their feet when dealing with claims – whether they are genuine or not. This only encourages claimants to seek legal action to expedite the process. And when legal action is involved, the claim amount rises. This unfortunately is the sorry state of affairs – not only in Singapore, but in almost every developed nation where people are more aware of their “rights”. But before laying the blame squarely on litigious individuals, crooked workshops, ambulance-chasing lawyers, incompetent insurance claims managers and doctors who prefer to err on the side of caution, motorists at large should do some soul-searching. One of the first questions they should ask is: How do I drive? By and large, the blunt, honest answer to that may be: Badly. Yes, people in Singapore drive like they own the road. I have driven in many countries and I say this with shame that Singapore’s standard of driving does not rank high among countries in the developed world. We do not signal, we road-hog, we overtake on the left, we do not give way, we do not keep a safe distance, we change lanes incessantly just so we can arrive half a second earlier, we speed mindlessly. And that’s on a good day. How many times have you witnessed drivers holding a phone to their ear while on the expressway? Worse still, texting? There are still those who refuse to belt up, or worse, refuse to buckle up their children. To add to the Molotov mix, we have cabbies desperate for fares (no thanks to surge in taxi population), more foreigners at the wheel (many from countries with, gasp, worse driving habits than Singapore), and an inability by the authorities to fit effective speed-limiters that are tamper-proof on heavy commercial vehicles (little hope then, on other commercial vehicles). Our road safety statistics say it all. Last year, 222 people died from road accidents, and 10,964 were injured. That compared with 214 and 10,566 respectively in 2007. Between 2003 and 2007, more than 44,000 people were injured on the roads. The annual figure crossed the 10,000-mark in 2007 to hit 10,250 – 30 per cent more than in 2003 and outpacing the 16.5 per cent growth in vehicle population in that timeframe. Of course the authorities will point out that Singapore’s human and vehicle population had risen in tandem; and that the accident-population ratio is still within the norms of the developed world. That may well be true. But for a country that has outlawed littering, chewing gum and smoking in practically all public spaces, you’d expect a better-than-average road safety record. Again, it would be wrong to point the finger solely at the authorities (for one, there just aren’t enough traffic cops here). Improving the standard of driving here starts with the individual – that is, you and me. If that doesn’t happen, there will continue to be ample opportunity for dishonest folks to make a buck from a bang-up. Tags: cars, driving, insurance, motoring, singapore
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It is a known and published fact the driving population of singapore is one of the worst in any country with published stats (re ST article a few months ago). Why? Very simple, lack of enforcement. There are never any traffic police, drivers turning without indication, sleepers in the passing lane, stopped on busy streets and jumping red lights. One only has to stand on a corner and look or watch one of the major thrufairs from an overpass, you will be amazed. So, my point is the high insurance rates are the falt of the government as they are not enforcing the law! At least one third of the drivers shouldn't be on the road, they are a danger to public saftry....complain to the million dollar man..
Hi Chris.
A typical accident on the road usually involved 2 or more drivers. Well sometime, it can be just someone who lose control and ran into a tree or road diver.
These days, the roads are infested with increasing numbers of foreign drivers, desparate taxi drivers, younger and inexperiencd drivers and worst of all, trill seeking drivers and indifferent drives who hogs and thinks they own the roads.
Having said that, it is not the privilege of those crooks insurance surveyer, woorkshop, doctors or lawyer to capitalise on the situation.
Personally I had recently experiened a minor accident but simply because I need only to pay 500 bucks as insurance excess, I did not find time to query or reject the total cost assessed and approved by the parties concerned, although I commented to the people handling my case that this is a ridiculous figure. It came out to be more than S$8000 repair to both cars.
The job to sniff out this kind of foul play is the insurance companies and the relevant authorities. I am sure that LTA or even the traffic police has no jurisdiction to do anything to deal with such on going blantantly open fraud in the insurance industry. But the relevant authorities in the name of good governance should do its utmost best, either to apprehend or install something that will serve as a strong deterent so that we the general public will not have to be penalised by having to pay higher premium.
If the relevant authorities wish to add value to this matter in getting the number of accidents down, there are many ways they can do. I think they have a moral obligation to address the problems and save lifes and moneys and hours of manhour lost due to accident induced traffic jam
To quote an example of proactive and unorthodox approach to address a unique problem, one need to look at a pack of cigarette. The ghastly picture on each pack is a constant reminder of its potential consequence, to anyone who lights up. I am sure driver too can be constantly reminded or be educated on the facts of safe and defensive driving over the media like radio station. Or make it a law to get driver to pass a simple test on line or at appointed centers every year and every 3 years for experienced drivers before they are allowed to renew their license.
Many accidents involved young drivers but we cannot penalise them by introducing measure like higer premium or raising the age of drivers etc. What we need is solid education and a hand holding approach to persuade all drivers on defensive driving mode especially the younger drivers. Foreigner must be asked to pass the local test on traffic rules and most importantly on what is defensive driving in the context of Singapore. All drivers must be reminded of the severity of traffic accident when found guilty, Penalties such as jail terms has to amplified to let it be heard and ingrained into the mind of many indifferent drivers. We must make driver realise that it is big deal to be a good driver in Singapore.
Roads can also be make safer and less complicated like the old days. I find that newer traffic control system to improve traffic flow may well does its job but it does give rise to some degree of confusion to drivers. It appears that there are different arrangment at different traffic junctions. If the benefits outweight safety, I have nothing to say. Just need to educate drivers not to assume all traffic junction are the same and they have to be extra careful especially when they drives around in unfamiliar corner of Singapore.