Min:24 °C Max:32 °C
» Weather Details
November 23, 2009 Monday

ST Breaking News | Blogs | ST's Home Ground
Chua Hian Hou
Technology Correspondent
Too many can afford Apple?
September 11, 2008 Thursday, 06:44 PM
Chua Hian Hou asks if Apple's mass market strategy will work against it.

NOT many companies inspire the level of cult-like devotion Apple, maker of iPods and iPhones, does amongst its fans.

In recent years though, Apple has moved to try and grab a slice of the mass market, with the launch of products like the iPod Shuffle and more recently, the iPhone 3G.

This mass market strategy may yet work against it.

And signs of this may be showing up in the recent fall-off in grey-market iPhone 3G demand.

From $1,600 during and just after its Aug 22 launch, the higher-end 16GB iPhone 3G are now going for about $1,200. Meanwhile, the low-end 8GB sets are going for under $1,000, from $1,200 previously, according to handset resellers and online classifieds.

Will Apple lose its appeal if too many get to enjoy its products?
Photo: AP

Is anybody going to disagree when I say that a huge part of Apple's appeal was its inaccessibility and exclusivity, that having an iPod meant membership into some "in" crowd?

Thought so.

And during the early iPod days, Apple designed and priced its products to capitalise on this.

It worked, and the iPod was the epitome of brand cachet and desirability, a case study trotted out at pretty much every single marketing and branding seminar I went to last year.

There were even reports of how those who could not afford an iPod would buy its trademark white earphones, connected to a cheaper player, simply to fake the look.

These reports usually emerged because the poseur had been beaten to a pulp by a disappointed robber who thought he had scored an iPod. Ouch.]

2005's iPod Shuffle marked a departure from this.

At US$100, it was cheap - by Apple standards anyway - a product clearly targeted at the mass market.

It has pursued this strategy consistently since, all the way to its newest product to hit our shores, the iPhone 3G.

But in going downmarket, Apple appears to have lost some of its original shine, to its original fans.

"Today," said an analyst who declined to be named, "every Ah Beng and Ah Seng can afford to buy and has an iPod."

"If Apple is not careful, this will be the case for the iPhone, and other future products, too," he said.

And this cannot be good for a company that made its fortune by being synonymous with "cool".

Apple still makes desirable, sexy products. But they are also clearly no longer as "cool" as they used to be.

Is the unexpected crash in grey-market demand for a new, limited distribution yet heavily marketed product could be an early sign that Apple has lost its deathgrip on the tech consumer?

Maybe.



Tags:

 
Total comments: 6
hAPPy889
September 24, 2008 Wednesday


Perhaps those who buy an iPhone due to the exclusivity should move up to the Vertu? They are certainly less 'common' than the iPhone.

A $1000 phone is still too expensive for a lot of people.


comment 484 | Offensive? Report this comment
leonard_ong
September 22, 2008 Monday

I read a quality issues with iPhone 3G both software and hardware (HWZ forum). I wonder if the 'coolness' factor can override a less desirable quality on workmanship.

comment 476 | Offensive? Report this comment
cynic0310
September 13, 2008 Saturday

I've got to agree with Mr Chua. The initial appeal to its fans was its exclusivity. Not being able to own one made it even more appealing. I guess you're right when you say it has lost its shine to the original fans because with everyone now owning a Iphone, it has made me less interested in owning one.

comment 445 | Offensive? Report this comment
sys77
September 12, 2008 Friday

How is more people using Apple's product is bad for Apple? This guy doesn't use Apple's products. I use Macs, iPhone and iPod because they works, not because no people is using.
Think about this:
1) Apple is bad because the market share is too small -- popular saying.
2) Apple is bad because too many too many people are using its products -- according to Chua HH.

Then how much should Apple sell? Please give a figure and hopes Apple to strive for that Golden number.


comment 440 | Offensive? Report this comment
talkisfree
September 12, 2008 Friday

I just got the iPhone 3G from Singtel, for me it is a great piece of communication tool. It has got everything I wanted on the phone. I just downloaded FLYCAST Internet radio with hundreds of stations to choose from. Lots of free ware from iTune too.

comment 439 | Offensive? Report this comment

Your comments are welcome. The following rules apply:

(1) Stay on topic;
(2) No abuse, please;
(3) No personal attacks;
(4) No curse words;
(5) Don't SCREAM in ALL CAPS!

To encourage a meaningful and pleasant dialogue, comments may be deleted. We look forward to your participation!

Best viewed at 1152x864 resolution with IE 6.0 or FireFox 2.0 and above Copyright © 2007 Singapore Press Holdings Ltd. Co. Regn No. 198402868E | Privacy Statement | Terms & Conditions